Data & Privacy
At hand777, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have over your information as a player on our platform.
This Privacy Policy ("Policy") describes how hand777 ("hand777," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you" or "Player") who access or use the hand777 online gaming platform at hand777.org. This Policy is compliant with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
1.1 hand777 is committed to protecting the privacy and security of your personal information. We understand that trust is the foundation of any lasting relationship — and that's especially true in online gaming, where you share sensitive financial and personal details with us.
1.2 This Policy applies to all personal data collected through the hand777 website, mobile-optimized pages, customer support channels, and any other services we provide. It applies to all players registered on the hand777 platform, including those based in Metro Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.
1.3 By registering an account on hand777 or by continuing to use the Platform after this Policy has been updated, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
1.4 This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.
2.1 Registration Data. When you create a hand777 account, we collect your full name, date of birth, email address, mobile number, and residential address. This information is required to verify your identity and comply with KYC (Know Your Customer) obligations.
2.2 Identity Verification Documents. To comply with PAGCOR regulations and anti-money laundering (AML) requirements, we may collect copies of government-issued identification (e.g., PhilSys ID, passport, driver's license), proof of address, and proof of payment method ownership.
2.3 Financial Data. We collect information about your deposits, withdrawals, and transaction history on the Platform. We do not store full payment card numbers; card data is processed by our certified payment partners.
2.4 Gaming Activity Data. We collect records of your gameplay, including games played, bets placed, wins, losses, session durations, and bonus usage. This data is used for account management, responsible gaming monitoring, and regulatory reporting.
2.5 Technical Data. We automatically collect certain technical information when you access the Platform, including your IP address, device type, browser type and version, operating system, and referring URLs. This data helps us maintain platform security and improve user experience.
2.6 Communications Data. If you contact hand777 customer support, we retain records of those communications, including chat logs, emails, and call recordings (where applicable), for quality assurance and dispute resolution purposes.
2.7 Cookies and Tracking Data. We use cookies and similar tracking technologies as described in Section 6 of this Policy.
hand777 uses your personal data for the following purposes:
4.1 Contractual Necessity. Much of the data processing described in this Policy is necessary to perform our contract with you — i.e., to provide the hand777 gaming services you have registered for.
4.2 Legal Obligation. Certain processing activities — particularly KYC verification, AML monitoring, and regulatory reporting — are required by Philippine law and PAGCOR regulations.
4.3 Legitimate Interests. hand777 processes some data on the basis of legitimate business interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your privacy rights.
4.4 Consent. Where we rely on your consent to process personal data — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
5.1 hand777 does not sell your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary:
5.2 All third parties with whom hand777 shares personal data are required to handle that data in accordance with applicable privacy laws and are prohibited from using it for any purpose other than the specific service they provide to hand777.
5.3 hand777 does not transfer personal data outside the Philippines except where required by law or where adequate data protection safeguards are in place.
6.1 hand777 uses cookies — small text files stored on your device — and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:
6.2 You can control cookie settings through your browser. Note that disabling essential cookies may affect the functionality of the hand777 Platform.
6.3 hand777 does not use tracking technologies to build profiles for sale to third-party advertisers.
7.1 hand777 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
7.2 While hand777 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, hand777 will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.
7.3 You are responsible for keeping your hand777 login credentials confidential. Do not share your password with anyone. If you suspect unauthorized access to your account, contact us immediately at [email protected].
8.1 hand777 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and PAGCOR regulations. In general:
8.2 When personal data is no longer required, hand777 will securely delete or anonymize it in accordance with our data retention procedures.
9.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by hand777:
9.2 To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. hand777 will respond to all verified requests within thirty (30) days.
9.3 Please note that certain rights may be limited where hand777 is required to retain or process your data to comply with legal obligations or to defend legal claims.
10.1 The hand777 Platform is strictly for individuals aged 21 years and above. hand777 does not knowingly collect personal data from anyone under the age of 21.
10.2 If hand777 discovers that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all associated data will be deleted, and any funds will be handled in accordance with applicable law.
10.3 If you believe a minor has registered on the hand777 Platform, please notify us immediately at [email protected] so we can take prompt action.
11.1 hand777 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.
11.2 Your continued use of the hand777 Platform after any update to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your data.
11.3 Archived versions of this Policy are available upon request by contacting our Data Protection Officer.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the hand777 Data Protection Officer:
You also have the right to escalate unresolved privacy concerns to the National Privacy Commission (NPC) of the Philippines through its official channels.
Your Privacy, Our Priority
Your data is safe with us. Join the hand777 community and enjoy a secure, fair, and exciting online casino experience built for Filipino players.
Must be 21 years or older · Philippines only · Play responsibly